Shipping Policy

Greetings from WedoPillows.com, your ultimate destination for top-tier pillows! Our commitment is to ensure an exceptional shopping journey for our esteemed customers across the UK. Dive into the specifics below to acquaint yourself with our meticulously crafted shipping policies, tailored to address all your delivery needs and ensure your utmost satisfaction.

Complimentary Shipping

Indulge in the luxury of complimentary shipping on every order placed through our user-friendly platform.

Dispatch Timeframe

Rest assured, your orders are handled with precision and care, undergoing processing within 1 to 3 business days before being swiftly dispatched. Should you require personalized assistance, our dedicated support team at support@wedopillows.com is readily available.

 

Delivery Timeline within the UK

Anticipate the arrival of your much-anticipated pillows within a prompt 3-5 days post-dispatch, courtesy of our reliable standard shipping service. Kindly note that orders are processed and dispatched exclusively on business days.

Please note that occasional delivery delays may occur due to factors beyond our control, such as unforeseen circumstances, carrier issues, international customs procedures, or address inaccuracies. If you experience a delay, please contact our customer support team. We are dedicated to providing updates and assisting you throughout the process.

Order Modifications

While we endeavor to accommodate alterations, kindly reach out to us promptly at support@wedopillows.com with your order number and pertinent details. Modifications are subject to availability within a 48-hour window from the time of order placement.

 

Expedited Orders

Regrettably, expedited rush orders are currently unavailable beyond our standard shipping options. Nevertheless, please be assured that we continuously strive to enhance our shipping services for your utmost convenience.

 

Incorrect Address Disclaimer

In the event of any shipping address discrepancies, we urge you to contact us immediately at support@wedopillows.com Subject to the order not having undergone processing or shipment, changes or cancellations may be accommodated.

 

Undelivered Packages

In the unlikely event that your tracking indicates delivery but the package is nowhere to be found, please reach out to us immediately with your order number and phone number for thorough investigation. Please bear in mind that once the order leaves our warehouse, our control over its delivery is limited.

 

Incorrect / Missing Items

Should you encounter any inconsistencies or missing items in your order, kindly notify us promptly via phone or email, providing your order number and pertinent details. We are steadfast in our commitment to promptly rectify such issues by dispatching the correct item(s).

 

Order Tracking

Upon processing and shipment, expect to receive comprehensive email, inclusive of a unique tracking number. Should you fail to receive this information, please do not hesitate to contact us for further assistance.

 

International Shipping

Excitingly, we extend our shipping services internationally. For precise details regarding shipping times to international destinations, feel free to reach out to our warm and accommodating support team.

 

For additional clarifications or insights into our shipping policy, do not hesitate to connect with us at support@wedopillows.com Your satisfaction remains our paramount concern, as at WedoPillows.com, we believe in delivering nothing short of excellence for your ultimate comfort and relaxation.